Webshop AI assistant — what does it cover?
Nortinia AI Assistant embedded in your webshop: product recommendations from browsing context and questions, cart helper, sizing and variant advice, order status, customer service and AI-driven cross-sell.
One embed code on Shopify, WooCommerce, MedusaJS or any custom webshop. Your product catalogue becomes its knowledge base.
Webshop-specific AI capabilities
Product recommendations
AI recommends based on browsing + question. RAG over your product catalogue.
Cart helper
Answers sizing, variant and compatibility questions. Cross-sell suggestions.
Order status
Authenticated customer — AI answers questions about their own orders.
AI customer service
FAQ, shipping times, returns, invoicing — escalation to human agent.
Webshop AI rollout in 4 steps
Embed
Shopify App / WooCommerce plugin / custom <script>.
Catalogue sync
API connection to the webshop — products and variants auto-indexed.
Knowledge base extension
FAQ, size charts, shipping, returns. Markdown, PDF, URL.
Measure + optimise
GA4 events: recommendation click, conversion, ASP lift. Eval harness.
What it builds on and connects to
Nortinia AI Assistant — product home
Embeddable AI assistant for every surface you own.
Nortinia Engine — LLM routing and decision layer
The Nortinia AI engine — model routing, prompt management, eval harness.
Netorigo Admin — assistant embedded into the admin UI
Embedded AI assistant for enterprise admin / backoffice surfaces.
NIP Platform — self-hosted infrastructure
Private cloud and deploy platform for on-premise AI rollouts.
Nortinia Sales AI — outbound side
Assistant talks to visitors on your site. Sales AI calls, writes and advertises prospects on your behalf. Inbound + outbound, one stack.
Nortinia AI Chat — text-only, cheaper
Same Nortinia AI Engine, just text-only — no voice calls. Faster to deploy, lower monthly price. If your focus is text channels, this is the one.
Nortinia AI Call Center — 24/7 voice call center
Full voice-based call center: inbound + outbound, parallel call handling, recording and transcripts. Assistant is task-focused; Call Center is call-focused.
Webshop AI assistant — questions
Which webshop platforms does it fit?
Shopify, WooCommerce, MedusaJS, BigCommerce, custom Next.js/Remix shops. Built-in connectors + REST API.
What does the cart helper do?
Sizing, variants, compatibility, accessory suggestions, cross-sell. Real-time from the product catalogue.
What conversion lift can we expect?
Typically +12-25% from the recommender + escalation, +5-10% from 24/7 customer service. All A/B-testable.
How is customer data handled?
GDPR-ready; customer authentication is optional. Data stays in your tenant; on-premise option gives you your own VPC.
We'll show you Nortinia AI inside your own webshop.
30 minute demo with your product catalogue — ROI estimate at the end.